During this crazy time of Coronavirus we are only going to the post office etc. 3 times a week so there maybe a little delay in you receiving your orders. Please be aware that we are getting them out as quickly and safely as we can.
At this time we are not able to guarentee your order before Christmas as Royal Mail and most couriers are struggling to keep up.
Thank you Bob & Kate
Delivery in the UK is free with orders over £30.00 and will be sent with either Royal Mail or our chosen Courier.
2nd Class delivery is with Royal Mail or a chosen Courier depending on the size and weight of the package.
1st Class delivery will be sent with Royal Mail or first class courier if the order is to large
We free delivery to Jersey and Guernsey under the same terms as the mainland so please use the delivery method that relates to Jersey & Guernsey, Thank you.
The option with Ireland is to use Parcel Motel which has worked very well for many customers Ireland.
We are a United Kingdom based website delivering mainly in the United Kingdom mainland, but can deliver anywhere in Europe with Royal Mail or a main courier but extra payment will be required depending on size, weight and country the items are to be dispatched to.
We will be trying to set up through the site direct orders for many European countries but this will have some limits so we can to see how this works. Postage will be set at a 2 Kilo limit of £16.00 for tracked and signed for. However if we don't spend near to that amount we will refund through Paypal or Stripe if used.
We are able to offer special next day delivery with Royal Mail but at an extra cost which does depend on weight and size, so please contact us and we will sort out a price and invoice you for the extra cost.
Unfortunately we do not deliver outside of Europe unless agreed through special arrangement.
If a parcel is returned to us because it has not been collected from a sorting office we will refund you the money for the order minus the original delivery cost.